The AI co-worker for every role in your shop.
Hermes schedules jobs, drafts estimates and keeps every order moving — reading your live workshop data and taking real action. The risky calls always come back to you first.
Work progress
Recent activity
An AI specialist for every role
Not one generic chatbot — role-scoped agents that each know their job, see only the data they should, and act within clear limits.
Dispatcher AI
Finds free slots, checks bay and mechanic capacity, books and reschedules — for a full calendar with fewer no-shows.
Service Advisor AI
Pulls the full vehicle timeline, then drafts customer-ready estimates and summaries — faster, more consistent quotes.
Manager AI
Reviews, approves and executes risky actions on your terms — control without becoming the bottleneck.
Technician AI
Surfaces the right job context and history right at the bay — less hunting, more wrenching.
Ops AI
Watches for failed actions and surfaces what needs attention — so nothing silently breaks.
Knows your whole shop
Customers, vehicles, work orders, parts and scheduling — one live source the agents read from.
AI proposes. You decide. Everything is logged.
DICARS is built so the AI can't act on its own. It proposes, a manager approves, and only then does it execute — with every step recorded.
Human-in-the-loop
AI queues risky actions; a person approves before anything happens.
Role-scoped access
Each agent can use only the tools and data its role allows.
Full audit trail
Every proposal, approval and action is traceable.
No surprise actions
Nothing executes without an explicit confirmation step.
Your data stays controlled
Designed for private, controlled deployment you govern.
Reliable by default
Failed actions surface to Ops instead of going silent.
AI woven through every stage
From booking to delivery, Hermes drives the busywork and routes the big calls to you — so every job keeps moving.
Walk through a jobAppointment created
Vehicle check-in
Inspection & estimate
Job scheduling
Repair in progress
Quality check & approval
Vehicle delivered
What this means for the business
Less coordination overhead, faster answers for customers, and one place to see the whole shop.
Hours back every week
Scheduling and status updates handled by the AI, not your front desk.
Faster estimates
Quotes drafted in seconds — before the customer has left the counter.
Fewer dropped balls
Reminders and follow-ups are never forgotten.
One screen
Owners see the whole shop without asking around.
The platform your AI runs on
Hermes can act across your whole operation because every part of the job — from intake to invoice — lives in one connected record.
Customers
Profiles, contact history and lifetime service records in one place.
Vehicles
VIN, mileage, warranty context and full service timeline.
Scheduling
Balance bay capacity, technician load and intake flow.
Work orders
Diagnostics, labor progress and status accountability.
Inspections
Structured digital checks that flow straight into estimates.
Approvals
Send estimates, capture customer authorization, keep the trail.
Billing
Connect jobs to invoices, payment status and closure.
Hermes assistant
Role-scoped agents that read your data and take real action.
Inventory
Parts allocation, low-stock alerts and fulfillment.
Admin & settings
Roles, permissions and workshop configuration.
Talk to it in Bulgarian. By voice.
Hermes ships with a Bulgarian voice path most workshop tools can't match — your team speaks naturally, the AI does the typing.
See Hermes on your workshop's data
Book a 30-minute walkthrough. We'll map your current flow and show where the AI removes the friction — no commitment.